Iroquois Federal Savings and Loan Association, a division of Servbank, N.A.
Services & Prices
Effective 03-13-2026
ONLINE ACCESS AGREEMENT
AND ELECTRONIC FUNDS TRANSFER ACT DISCLOSURE
AGREEMENT - This Agreement, which includes the fee, is a contract which establishes the rules which cover your electronic access to your accounts at Iroquois Federal Savings and Loan Association, a division of Servbank, N.A. (“Bank") through our Electronic Services. By using the aforementioned services you accept all the terms and conditions of this Agreement. Please read it carefully. The terms and conditions of this Agreement and disclosures for each of your Bank accounts as well as your other agreements with the Bank, such as loans, continue to apply subject to applicable federal laws and the laws of the State of Illinois (except to the extent this Agreement can and do vary such rules or laws). If any provision of the Agreement is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect. The headings in this Agreement are for convenience or reference only and will not govern the interpretation of the provisions. Any waiver (express or implied) by either party of any default or breach of this Agreement must be in writing and shall not constitute a waiver of any other or subsequent default or breach. You may not assign this Agreement. This Agreement is binding upon your heirs and the Bank's successors and assigns. Certain obligations of the parties pursuant to this Agreement by their nature would continue beyond the termination, cancellation, or expiration of this Agreement. This Agreement, together with our current Fee Schedule, constitutes the entire agreement between you and the Bank with respect to the subject matter hereof and there is no understandings or agreements relative hereto which are not fully expressed herein.
DEFINITIONS - As used in this Agreement the words:
"We", "our", "us", and "Bank" mean Iroquois Federal Savings and Loan Association, a division of
Servbank, N.A., which may be referred to throughout this Agreement as “Iroquois Federal”.
Electronic Services mean “Internet Banking” (which includes Online Banking, Online Bill Pay, Funds Transfer & Zelle®, Alerts, Account Aggregation) and “Mobile Banking” (which includes Text Banking and Mobile Banking Apps, Mobile Web and Mobile Deposit, Bill Pay, Funds Transfer & Zelle®, Alerts).
"You" and "your" refer to the account holder authorized by the Bank to use our Electronic Services under this Agreement and anyone else authorized by that account holder to exercise control over the account holder's funds through these Electronic Services.
"Account" or "accounts" means your accounts at the Bank.
"Electronic funds transfers" means ATM withdrawals, pre-authorized transactions, point of sale transactions, transfers to and from your Bank accounts using our Electronic Services and/or the services provided pursuant to this Agreement.
"Business days" mean Monday through Friday. Holidays are not included.
ONLINE BANKING ACCESS- To use Online Banking, you must have at least one account at the Bank, access to Internet service, and an e-mail address. After your Enrollment form is submitted, and account information is verified by the Bank you may begin using Online Banking. Online Banking can be used to access only the Bank accounts to which you have access. Access to your accounts through Online Banking will be based upon the identification of users. We undertake no obligation to monitor transactions through Online Banking to determine that they are made on behalf of the account holder.
ONLINE BILL PAY ACCESS - To use Online Bill Pay, you must have at least one primary checking account at the Bank, access to Internet service, an e-mail address and be an active Online Banking or Mobile Banking user. We undertake no obligation to monitor transactions through Online Bill Pay to determine that they are made on behalf of the account holder.
FUNDS TRANSFER ACCESS – To use Funds Transfer you must have at least one account at the Bank, access to Internet service, an email address and be an active Online Banking or Mobile Banking user. Once you access Funds Transfer under Transfer in Online Banking or Mobile Banking and follow the registration steps, you may begin using Funds Transfer. We undertake no obligation to monitor transactions through Funds Transfer to determine that they are made on behalf of the account holder.
Zelle® ACCESS - To use Zelle® you must have at least one account at the Bank, access to Internet service, an email address and be an active Online Banking or Mobile Banking user. Once you access Zelle® under Bill Payment in Online Banking or under Send Money with Zelle® in Mobile Banking and follow the registration process, you may begin using Zelle®. We undertake no obligation to monitor transactions through Zelle® to determine that they are made on behalf of the account holder.
ALERTS - Your enrollment in Iroquois Federal’s Online Banking and/or Mobile Banking (the “Service”) includes enrollment to receive transaction alerts and notifications (“Alerts”). Alerts are electronic notices from us that contain transactional information about your Iroquois Federal account(s). Alerts are provided within the following categories:
Account Alerts and Additional Alerts must be managed and/or added through the Service. We may add new Alerts from time to time or cancel old Alerts. We usually notify you when we cancel Alerts but are not obligated to do so. Iroquois Federal reserves the right to terminate its Alerts service at any time without prior notice to you.
Methods of Delivery - We may provide Alerts through one or more channels (“EndPoints”): (a) a mobile device, by text message, (b) a mobile device, by push notification; (c) an email account, by an e-mail message; or (d) your Iroquois Federal Online Banking message in-box, by an e-mail message. You agree to receive Alerts through these EndPoints, and it is your responsibility to determine that each of the service providers for the EndPoints described in (a) through (c) above supports the email, push notification, and text message Alerts provided through the Alerts service. Please be advised that text or data charges or rates may be imposed by your EndPoint service provider. Alert frequency varies by account and preferences. You agree to provide us with a valid mobile phone number or email address so that we may send you Alerts. If your email address or your mobile device's number changes, you are responsible for informing us of that change. Your Alerts will be updated to reflect the changes that you communicate to us with regard to your primary and secondary email addresses or mobile device number.
Alerts via Text Message - To stop Alerts via text message, text "STOP" to 99588 at any time.
Alerts sent to your primary email address will be unaffected by this action. To restore Alerts on
your mobile phone, just visit the Alerts tab in Iroquois Federal Online Banking and click the box
next to your mobile number for the Alerts you would like to receive again. For help with SMS text
alerts, text “HELP” to 99588. In case of questions please contact customer service at 815-432-2476.
Our participating carriers include (but are not limited to) AT&T, SprintPCS, T-Mobile®, U.S. Cellular®,
Verizon Wireless, MetroPCS.
Limitations - Iroquois Federal provides Alerts as a convenience to you for information purposes only. An Alert does not constitute a bank record for the deposit or credit account to which it pertains. We strive to provide Alerts in a timely manner with accurate information. However, you acknowledge and agree that your receipt of any Alerts may be delayed or prevented by factor(s) affecting your mobile phone service provider, internet service provider(s) and other factors outside Iroquois Federal’s control. We neither guarantee the delivery nor the accuracy of the contents of each Alert. You agree to not hold Iroquois Federal, its directors, officers, employees, agents, and service providers liable for losses or damages, including attorneys' fees, that may arise, directly or indirectly, in whole or in part, from (a) a non-delivery, delayed delivery, or the misdirected delivery of an Alert; (b) inaccurate or incomplete content in an Alert; or (c) your reliance on or use of the information provided in an Alert for any purpose.
Alert Information - As Alerts delivered via SMS, email and push notifications are not encrypted, we will never include your passcode or full account number. You acknowledge and agree that Alerts may not be encrypted and may include your name and some information about your accounts, and anyone with access to your Alerts will be able to view the contents of these messages.
MOBILE BANKING ACCESS - To use Mobile Banking, you must have at least one account at the Bank, access to Internet service, be an active Online Banking user and have a mobile device. Once you download the app you are ready to use Mobile Banking by entering your Online Banking login information. We undertake no obligation to monitor transactions through Online Banking to determine that they are made on behalf of the account holder.
ONLINE BANKING SERVICES - You can use Online Banking to:
ONLINE BILL PAY SERVICES - You can use Online Bill Pay to:
FUNDS TRANSFER SERVICES – You can use External Funds Transfer to:
MOBILE BANKING SERVICES - You can use Mobile Banking to:
YOUR PASSWORD - For security purposes, you determine what password you will use and the identity of your password is not communicated to us. You agree that we are authorized to act on instructions received under your password. You accept responsibility for the confidentiality and security of your password and agree to change your password regularly. Upon three unsuccessful attempts to use your password, your access to Electronic Services will be locked. To re-establish your authorization you must contact us to have your password reset or use the Forgotten Password link. We recommend that you create a password that utilizes both upper and lower case alphanumeric and special characters for purposes of security. Your password should not be associated with any commonly known personal identification, such as social security numbers, address, date of birth, names of children and should be memorized rather than written down. Passwords may expire every three months.SECURITY - You understand the importance of your role in preventing misuse of your accounts through our Electronic Services and you agree to promptly examine your statement for each of your Bank accounts as soon as you receive it. You agree to protect the confidentiality of your account and account number, computer and mobile device and your personal identification information, such as your driver's license number and social security number. You understand that personal identification information by itself or together with information related to your account, may allow unauthorized access to your account. Your password and login ID are intended to provide security against unauthorized entry and access to your accounts. Data transferred via Electronic Services (with the exception of Text Messaging) is encrypted in an effort to provide transmission security and Online Banking utilizes identification technology to verify that the sender and receiver of Electronic Services transmissions can be appropriately identified by each other. Notwithstanding our efforts to insure that Electronic Services is secure, you acknowledge that the Internet is inherently insecure and that all data transfers, including electronic mail, occur openly on the Internet and potentially can be monitored and read by others. We cannot and do not warrant that all data transfers utilizing the Bank’s Electronic Services or e-mail transmitted to and from us will not be monitored or read by others.
FEES AND CHARGES - You agree to pay the fees and charges for your use of Electronic Services as set forth in the current fee schedule. You agree that all such fees and charges will be deducted from the Bank checking account designated as the "Primary Checking" on your Enrollment Form. If you close your Primary Checking Account, you must contact us immediately to designate another account as your Primary Checking Account. You agree to pay any additional reasonable charges for services you request which are not covered by this Agreement. You are also responsible for telephone and Internet Service fees you incur in connection with your use of Electronic Services. You will be responsible for any outstanding Online Bill Pay scheduled bills.
POSTING OF TRANSFERS - Checking and Savings transfers initiated through Electronic Services are available immediately. Electronic Services identifies transfers based upon the login ID of the user who made the electronic transfer. You agree to communicate with any other person with authorized access to your accounts concerning any transfers from your accounts in order to avoid overdrafts.
*See Terms and Conditions for Mobile Remote Deposit, Funds Transfer & Zelle® products for cutoff times pertaining to these services.
The number of transfers from Bank accounts and the amounts which may be transferred are limited pursuant to the terms of the applicable deposit agreement and disclosure for those accounts. If a hold has been placed on deposits made to an account from which you wish to transfer funds, you cannot transfer the portion of the funds held until the hold expires.
CHANGE IN TERMS - We may change any term of this Agreement at any time. If the change would result in increased fees for any Electronic Service, increased liability for you, fewer types of available electronic fund transfers, or stricter limitations on the frequency or dollar amount of transfers, we agree to give you notice at least 21 days before the effective date of any such change, unless an immediate change is necessary to maintain the security of an account or our electronic funds transfer Electronic Service. We will post any required notice of the change in terms on the Bank’s Online Banking website or forward it to you by e-mail or by postal mail. If advance notice of the change is not required, and disclosure does not jeopardize the security of the account or our Electronic Services, we will notify you of the change in terms within 30 days after the change becomes effective. Your continued use of any or all Electronic Services indicates your acceptance of the change in terms. We reserve the right to waive, reduce, or reverse charges or fees in individual situations. You acknowledge and agree that the applicable deposit agreements and disclosures govern changes to fees applicable to specific accounts.
DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY - We make no warranty of any kind, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, in connection with Electronic Services provided to you under this Agreement. We do not and cannot warrant that the Electronic Services will operate without errors, or that any or all Electronic Services will be available and operational at all times.
Except as specifically provided in this Agreement, or otherwise required by law, you agree that our officers, directors, employees, agents or contractors are not liable for any indirect, incidental, special or consequential damages under or by reason of any services or products provided under this Agreement or by reason of your use of or access to our Electronic Services, including loss of profits, revenue, data or use by you or any third party, whether in an action in contract or not or based on a warranty. Further, in no event shall the liability of the Bank and its affiliates exceed the amounts paid by you for the services provided to you through Electronic Services.
YOUR RIGHT TO TERMINATE - You may cancel your Online Banking and/or Online Bill Pay service at any time by providing us written notice. Your access to Online Banking and/or Online Bill Pay will be suspended within 3 business days of our receipt of your instructions to cancel the service. By cancelling these services, you will no longer have access to any mobile products. You will remain responsible for all outstanding fees, charges and scheduled payments incurred for that entire month. There will be no prorating. You may cancel Mobile Banking by simply deleting the app from your device.
OUR RIGHT TO TERMINATE - You agree that we can terminate or limit your access to Online Banking Services for any of the following reasons:
CONSENT TO ELECTRONIC DELIVERY OF NOTICES - You agree that any notice or other type of communication provided to you pursuant to the terms of this Agreement, and any future disclosures required by law, including electronic fund transfer disclosures, may be made electronically by posting the notice on the Bank’s Online Banking website or by e-mail. You agree to notify us immediately of any change in your e-mail address or you may change it within online banking.
ELECTRONIC FUNDS TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES
Indicated below are the types of Electronic Funds Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.
PREAUTHORIZED CREDITS - You may make arrangements for certain direct deposits to be accepted into your checking or savings account(s).
PREAUTHORIZED PAYMENTS - You may make arrangements to pay certain recurring bills from your checking or savings account(s).
24 HOUR TELEPHONE BANKING - TELEPHONE TRANSFERS-TYPES OF TRANSFERS
You may access your account by telephone using a touch tone phone and your account numbers, to:
ATM TRANSFERS - TYPES OF TRANSFERS, DOLLAR LIMITATIONS, AND CHARGES
(CONSUMER ACCOUNTS) - You may access your account(s) by ATM using your Debit MasterCard® and personal identification number, to:
Some of these services may not be available at all terminals.
TYPES OF POINT-OF-SALE TRANSACTIONS and DOLLAR LIMITATIONS (CONSUMER ACCOUNTS)
You may access your checking account(s) using your Debit MasterCard® to purchase goods (in person, by computer, or by phone), pay for services (in person, by computer, or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.
Using your card:
ATM TRANSFERS - TYPES OF TRANSFERS, DOLLAR LIMITATIONS, AND CHARGES
(BUSINESS ACCOUNTS) - You may access your account(s) by ATM using your Business Debit MasterCard® and personal identification number, to:
TYPES OF POINT-OF-SALE TRANSACTIONS and DOLLAR LIMITATIONS (BUSINESS ACCOUNTS)
You may access your checking account(s) using your Business Debit MasterCard® to purchase goods (in person, by computer, or by phone), pay for services (in person, by computer, or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.
Using your card:
CURRENCY CONVERSION and CROSS-BORDER TRANSACTION FEES –
If you effect a transaction with your card in a currency other than US dollars, MasterCard will convert the charge into a US dollar amount. The currency conversion procedure is based on rates observed in the wholesale market or government-mandated rates, where applicable. The currency conversion rate MasterCard uses will be the rate in effect, for the applicable currency, on the date the transaction occurred. However, in limited situations, particularly where transaction submissions to MasterCard for processing are delayed, the currency conversion rate that MasterCard uses may be the rate for the applicable currency on the date that the transaction is processed (the Central MasterCard Site Business Date)
You will be charged a Currency Conversion fee of .20% and a Cross-Border Transaction fee of .90%. The Cross-Border Transaction Fee is charged on all cross-border transactions regardless of whether there is a currency conversion. A Cross-Border Transaction is a transaction processed through the Global Clearing Management System or the MasterCard Debit Switch in which the country of the merchant is different than the country of the cardholder.
ATM OPERATOR/NETWORK FEES – When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
ADVISORY AGAINST ILLEGAL USE – You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located.
ONLINE COMPUTER TRANSFERS - types of transfers and charges - you may access your accounts(s) by computer with Internet access at www.iroquoisfed.com or our Mobile Applications using your customer ID and password to:
FEES
DOCUMENTATION
PREAUTHORIZED PAYMENTS
RIGHT TO STOP PAYMENT AND PROCEDURES FOR DOING SO - If you have told us in
advance to make regular payments out of your account, you can stop any of these payments. Here is how: Call or write us at the telephone number or address listed in this disclosure in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
Please refer to our fee schedule for the amount we will charge you for each stop payment order you give.
NOTICE OF VARYING AMOUNTS – If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
LIABILITY FOR FAILURE TO STOP PAYMENT OF PREAUTHORIZED TRANSFER -
If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
RIGHT TO STOP ONLINE BILL PAY TRANSACTIONS – Online Bill Pay stop payments are your responsibility. We are not liable for Online Bill Pay scheduled transactions. When you cancel a bill payment, you are responsible for any necessary notifications or changes with the payee.
FINANCIAL INSTITUTION'S LIABILITY
LIABILITY FOR FAILURE TO MAKE TRANSFERS - If we do not complete a transfer to or from your account, on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. WE will NOT be liable, for instance:
CONFIDENTIALITY
We will disclose information to third parties about your account or the transfer you make: (a) Where it is necessary for completing transfers and/or payments or (b) In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant (c) In order to comply with government agency or court orders; or (d) as explained in the separate Privacy Disclosure.
UNAUTHORIZED TRANSFERS
CONSUMER LIABILITY FOR UNAUTHORIZED TRANSFERS – Generally, tell us AT ONCE if you believe your card, code or mobile device has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check.
Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you contact us within 2 business days after you learn of the loss or theft of your card and/or code, you can lose no more than $50.00 if someone used your card, code, and/or mobile device without your permission.
If you do not tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.00.
Also, if your statement shows transfers that you did not make including those made by card, code, or other means, tell us at once. If you do not tell us within 60 days after the statement was first mailed or made available to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling us, we may extend the time periods.
ADDITIONAL LIMIT ON LIABILITY FOR MasterCard® DEBIT CARD
You will not be liable for any unauthorized transactions using your MasterCard Debit Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft, and (ii) upon becoming aware of a loss or theft, you promptly report the loss or theft to us. MasterCard is a registered trademark of MasterCard International Incorporated.
CONTACT IN EVENT OF UNAUTHORIZED TRANSFER - If you believe your card and/or code has been lost or stolen, call or write us at the telephone number or address listed in this disclosure. You should also call the number or write to the address listed in this disclosure if you believe a transfer has been made using the information from your card without your permission.
ADDITIONAL RISK ASSOCIATED WITH USE OF BUSINESS PURPOSE CARDS.
You will not have the benefit of any consumer law limiting liability with respect to the unauthorized use of your Card. This means your liability for the unauthorized use of your Card could be greater than the liability in a consumer debit card transaction. You accept and agree to undertake the additional risk and greater measure of liability associated with the use of business purpose cards as described in this Agreement.
YOUR LIABILITY FOR UNAUTHORIZED TRANSFERS. You are liable for Card transactions you do not authorize if we can prove that we processed the transaction in good faith and in compliance with a commercially reasonable security procedure to which we both agreed, unless otherwise required by law. Tell us AT ONCE if you believe your Card and/or code has been lost or stolen.
Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If your Card and/or code is lost, stolen, or used without your permission, you agree to notify us immediately and to promptly confirm such notice in writing. Your liability for transactions with your Card and/or code will continue until 2 business days after the day we receive such written notice. If you do not notify us within 60 days from when the periodic statement containing an unauthorized transaction was first mailed or made available to you, we will be entitled to treat the information in the periodic statement as correct, and you will be precluded from asserting otherwise.
ADDITIONAL LIMIT ON LIABILITY. You will not be liable for any unauthorized transactions using your Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft and (ii) upon becoming aware of a loss or theft, you promptly reported the loss or theft to us. “Unauthorized use” means the use of your Card by a person, other than you, who does not have actual, implied, or apparent authority for such use, and from which you receive no benefit. This additional limitation on liability does not apply to transactions not processed by MasterCard®.
CONTACT IN EVENT OF UNAUTHORIZED TRANSFER. If you believe your Card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this disclosure.
CONSEQUENTIAL DAMAGES. We will not be liable for any consequential or incidental damages resulting from the unauthorized use of your Card.
ERROR RESOLUTION NOTICE
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS, INCLUDING BILL PAYMENTS -
Call or write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement upon which the problem or error appeared.
(a) Tell us your name and account number (if any).
(b) Describe the error or transfer you are unsure about and explain as clearly as you can why you believe it is an error, or why you need more information.
(c) Tell us the dollar amount of the suspected error.
(d) If the suspected error relates to a bill payment made via the Internet Banking Service, tell us the account number used to pay the bill, payee name, the date the payment was sent, payment amount, ID number, and the payee account number for the payment in question.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
For transactions processed by MasterCard®, we will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we will credit your account within 10 business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation.
We will tell you the results of our investigation within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. For transactions not processed by MasterCard® we will investigate the matter and notify you of the results within a reasonable amount of time. The exact time will depend on the specific circumstances of the error or problem. You may ask for copies of the documents that we used in our investigation.
COMMUNICATIONS BETWEEN BANK AND YOU
Unless this Agreement provides otherwise, you can communicate with us in any one of the following ways:
EMAIL: customerservice@iroquoisfed.com
TELEPHONE: 815-432-2476
FAX: 815-432-6751
POSTAL MAIL & IN PERSON:
Iroquois Federal
201 E. Cherry Street PO Box 190
Watseka, IL 60970
The above email address is not a secure way of communicating.
We recommend that you do not send account numbers, social security numbers, passwords, or other private information via email. If you would like to communicate that information to us, you may call us or use our secure email option on our website.
YOUR ABILITY TO WITHDRAW FUNDS
Our policy is to make funds from your cash, check, and electronic direct deposits available to you immediately. At that time, you can withdraw the funds in cash, and we will use the funds to pay checks that you have written.
For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit on a business day that we are open, we will consider that day to be the day of your deposit. If you make a deposit after the cut-off times listed, or on a day that is not considered a business day, or on a day we are not open, we will consider that the deposit was made on the next business day we are open.
Schedule of Cut-off Times:
Branches: Close of business ATMs: 5:00 p.m. CST
Mobile Remote Deposit: 4:30 p.m. CST On-Line Banking: 5:30 p.m. CST Telephone Banking: 5:30 p.m. CST
Funds mailed to us will be considered deposited on the business day they are received and processed by us. Funds deposited to a night depository will be considered deposited on the business day they are removed from the depository and processed.
Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
LONGER DELAYS MAY APPLY
Case-by-Case delays. In some cases, we will not make all of the funds that you deposit by check available to you immediately. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. The first $275.00 of your deposit, however, will be available immediately.
If we are not going to make all of the funds from your deposit available immediately, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit.
If you need the funds from a deposit right away, you should ask us when the funds will be available.
Safeguard exceptions. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.
Hold on Other Funds
If we cash a check for you that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it.
If we accept for deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.
Deposits at Automated Teller Machines
Funds from any deposits (cash or checks) made at automated teller machines (ATMs) we do not own or operate will not be available until the fifth business day after the day of your deposit. All ATMs that we own or operate are identified as our machines.
Deposits using Mobile Banking Services
Customer agrees that the items transmitted using the Mobile Banking Services are not subject to the funds availability requirements of Federal Reserve Board Regulation CC. Customer also agrees that the items are not subject to the dispute resolution process or requirements established under the Electronic Funds Transfer Act or its implementing regulation, Regulation E. Funds from deposits made using mobile banking will generally be available immediately after we receive and accept the deposit. However, in certain circumstances we may delay availability. We will notify you if we delay your ability to withdraw funds for any reason, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day your deposit is received and accepted.
The cut-off time for the receipt of check images is 4:30 p.m. Central Standard Time on each business day. If we receive a check image before the cut-off time on a business day that we are open, we will review and process your check image the same business day. If we receive your check image after the cut-off time listed, or on a day that is not considered a business day, or on a day that we are not open, we will review and process your check image on the next business day that we are open. A check image is not considered received until the Bank acknowledges receipt.
You are responsible for verifying that deposits have posted to the appropriate account. Please note: All deposits are subject to verification and can be rejected upon review.
Special Rules for New Accounts
If you are a new customer, the following special rules will apply during the first 30 days your account is open:
Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $6,725.00 of a day's total deposits of cashier's, certified, teller's, traveler's and federal, state, and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $6,725.00, will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $6,725.00 will not be available until the second business day after the day of your deposit.
Funds from all other check deposits will be available on the ninth business day after the day of your deposit.
This Digital Wallet Services and Disclosure Agreement (“Agreement”) will apply when you choose to add your Iroquois Federal Savings and Loan Association, a division of Servbank, N.A. issued debit card (“Card”) to an external Digital Wallet product. We call this the (“Digital Wallet or “Wallet,”) and it refers to your payment supported Apple or Android device (the “Wallet Provider”) that allows you to create virtual representations of your Iroquois Federal Card in order to make payments to the terminals or readers maintained by merchants who accept contactless payments. By using this service provided by the Digital Wallet (the “Service”), you agree to follow these terms and conditions.
The words “you” and “your” refer to the cardholder of the Card, and “we,” “us,” and “our,” refer to Iroquois Federal Savings and Loan Association, a division of Servbank, N.A., the issuer of your Card. The word “account” means any one or more accounts you have with Iroquois Federal.
By using the Service, or any related product/service, you agree to the terms and conditions in this Agreement, and any amendments.
Iroquois Federal reserves the right, in our sole discretion, to change terms and conditions in this Agreement at any time with or without prior notice.
You agree that Iroquois Federal may, as permitted by law, provide all applicable disclosures to you electronically.
Digital Wallet Services
Subject to the terms, provisions and conditions of this Agreement, Iroquois Federal may issue debit cards to you for your use within a Digital Wallet. By enrolling in a Digital Wallet with an Iroquois Federal Card(s) you agree to the terms of this Agreement.
Use of Enrolled Cards in a Digital Wallet
The Digital Wallet Provider allows you to use Iroquois Federal Cards where the Wallet is accepted, consistent with the terms and conditions of the Digital Wallet Provider. The Wallet may not be accepted at all places where your Iroquois Federal Card is accepted. Iroquois Federal assumes no liability for transactions not accepted or completed using the Digital Wallet. The Digital Wallet Provider is a third party and not affiliated with Iroquois Federal.
Security
To ensure safety of information, including card data, you agree to include a security password on your mobile device and Wallet (if available). You agree that you will not, under any circumstances, disclose your access information and/or password(s). You are liable for all transactions made or authorized using your access information and/or password. You agree that if you give your access information or password to anyone, or fail to safeguard its secrecy, you do so at your own risk and assume full liability for any and all transactions and requests and release Iroquois Federal any liability. You agree to notify Iroquois Federal immediately in the event your access information and/or password is lost, stolen, or is otherwise compromised. You acknowledge that Iroquois Federal will never ask for this information.
Liability
You are, and shall remain, solely and exclusively responsible for any and all financial risks, including, without limitation, insufficient funds, associated with accessing the Service. Iroquois Federal shall not be liable in any manner for your use of the Digital Wallet. You assume exclusive responsibility for the consequences of any instructions you may give to Iroquois Federal, for your failure to access the Service properly in a manner prescribed by the Wallet Provider, and for your failure to supply accurate input information, without limitation, any information contained.
Iroquois Federal is not the provider of the Wallet and is not responsible for providing the Wallet service to you. We are only responsible for supplying information securely to the Wallet Provider to allow usage of your Iroquois Federal Card in the Wallet. We are not responsible for any failure of the Wallet or the inability to use the Wallet for any transaction. We are not responsible for the performance or non-performance of the Wallet Provider or any other third parties regarding any agreement you enter into with the Wallet Provider or associated third-party relationships that may impact your use of the Wallet. You agree to hold us harmless for any issue that you may encounter with your use of the Wallet.
You hereby indemnify and release Iroquois Federal from any and all liability related to your use of the Service and agree not to make any claim against Iroquois Federal or bring any action against Iroquois Federal for honoring or allowing or for declining any transactions on your account where the password for that account was used (whether by you or by any third party, whether or not authorized by you). You agree to reimburse Iroquois Federal for any losses it suffers or any damages, injuries, costs or expenses it incurs (including attorney’s fees) as a result of Iroquois Federal’s honoring or allowing transactions on the account where the password was used (whether by you or by any third party, whether or not authorized by you).
Iroquois Federal shall not be responsible for liability, loss or damage of any kind resulting from any delay in the performance of or failure to perform its responsibilities hereunder due to causes beyond Iroquois Federal’s reasonable control.
Fees
The Digital Wallet Provider and other third parties may charge fees. Please refer to your service agreements with these parties. Iroquois Federal will not have information regarding fees imposed by others.
Unauthorized Access or Lost Device
You agree to immediately cancel access to the Digital Wallet if you believe there is unauthorized access or if your device is lost or stolen. If fraudulent activity is suspected you agree to immediately notify Iroquois Federal. Upon such notice, Iroquois Federal may disable the Card associated with the Digital Wallet.
Governing Law and Disputes
These terms are governed by Federal law and, to the extent that state law applies, the laws of the state that apply to the agreement under which your Iroquois Federal Card is covered. Disputes arising out of or relating to these terms will be subject to any dispute resolutions procedures in your Iroquois Federal Card Agreement and/or the Disclosure of Account Terms.
If your device is lost or stolen, or you have reason to believe that your device has been compromised, including that of your fingerprint reader, PIN, or other security device, contact us immediately so that we can take action to disable your Card for use within the Digital Wallet. If you fail to notify us, you may be liable for all or a portion of the losses associated with unauthorized use of your Card whether that use was through your Digital Wallet or not.
Privacy
Your privacy and the security of your information are important to us. Our Privacy Policy applies to your use of your Iroquois Federal Card in the Digital Wallet(s). You agree that we may share your information with the Wallet Provider, a payment network, and others in order to provide the Services you have requested, to make information available to you about your Iroquois Federal card transactions, and to improve our ability to offer these Services. This information helps us to add your Iroquois Federal Card to the Wallet as required by the Wallet Provider. We do not control the privacy and security of your information that may be held by the Wallet Provider and that is governed by the privacy policy given to you by the Wallet Provider.
Notices
Iroquois Federal may provide notices to you concerning this Agreement and your use of an Iroquois Federal Card in the Wallet by posting the material on our website, through electronic notice (email or via mail).
You consent to receive electronic communications and disclosures from us in connection with the Wallet. Iroquois Federal may contact you via email or any other method using contact information you have provided or that has been obtained by Iroquois Federal. You agree to keep contact information up to date and to update as required. You agree we can contact you by email at any email address you provide to Iroquois Federal.
Termination
Either party may terminate this Agreement. We may, at any time and for any reason, block, suspend, terminate, or discontinue support and/or use of a Card, or all Cards, in a Digital Wallet without notice, except as otherwise prohibited by applicable law. We may also change this Agreement at any time. We will provide notice if required by law or by the terms of the Card agreement or account agreement. We may also assign these terms. You cannot change these terms, but you can terminate these terms at any time by removing all Cards from the Wallet. You may not assign these terms.
You may terminate this Agreement by providing written notice to Iroquois Federal. Notwithstanding any such notice of termination, this Agreement shall remain effective in respect of any transaction occurring prior to such termination. Upon any termination of the Agreement, (i) you will immediately cease using the Service, and (ii) you shall promptly remit all unpaid monies due under this Agreement.
Iroquois Federal may immediately suspend or terminate your ability to link your account to the Service in the event that Iroquois Federal reasonably determines such suspension or termination is necessary in order to protect the Service or Iroquois Federal from harm or compromise of integrity, security, reputation, or operation. Iroquois Federal’s security interest in your accounts will continue until the expiration of any time period for return of any item on which you may be liable.
Adding/Removing a Card to a Digital Wallet
Eligible Iroquois Federal Cards may be added to the Digital Wallet by following the instructions of the Wallet Provider. Card eligibility criteria is determined by Iroquois Federal and may change from time to time with or without prior notice. If your account is not in good standing your Card will not be eligible for enrollment in a Digital Wallet.
If additional verification is required to add your Card to the Digital Wallet, we may need to ask for additional verification.
To remove a Card from the Wallet, follow the instructions provided by the Wallet Provider.
Services & Prices
Effective 03-13-2026
ONLINE ACCESS AGREEMENT
AND ELECTRONIC FUNDS TRANSFER ACT DISCLOSURE
AGREEMENT - This Agreement, which includes the fee, is a contract which establishes the rules which cover your electronic access to your accounts at Iroquois Federal Savings and Loan Association, a division of Servbank, N.A. (“Bank") through our Electronic Services. By using the aforementioned services you accept all the terms and conditions of this Agreement. Please read it carefully. The terms and conditions of this Agreement and disclosures for each of your Bank accounts as well as your other agreements with the Bank, such as loans, continue to apply subject to applicable federal laws and the laws of the State of Illinois (except to the extent this Agreement can and do vary such rules or laws). If any provision of the Agreement is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect. The headings in this Agreement are for convenience or reference only and will not govern the interpretation of the provisions. Any waiver (express or implied) by either party of any default or breach of this Agreement must be in writing and shall not constitute a waiver of any other or subsequent default or breach. You may not assign this Agreement. This Agreement is binding upon your heirs and the Bank's successors and assigns. Certain obligations of the parties pursuant to this Agreement by their nature would continue beyond the termination, cancellation, or expiration of this Agreement. This Agreement, together with our current Fee Schedule, constitutes the entire agreement between you and the Bank with respect to the subject matter hereof and there is no understandings or agreements relative hereto which are not fully expressed herein.
DEFINITIONS - As used in this Agreement the words:
"We", "our", "us", and "Bank" mean Iroquois Federal Savings and Loan Association, a division of
Servbank, N.A., which may be referred to throughout this Agreement as “Iroquois Federal”.
Electronic Services mean “Internet Banking” (which includes Online Banking, Online Bill Pay, Funds Transfer & Zelle®, Alerts, Account Aggregation) and “Mobile Banking” (which includes Text Banking and Mobile Banking Apps, Mobile Web and Mobile Deposit, Bill Pay, Funds Transfer & Zelle®, Alerts).
"You" and "your" refer to the account holder authorized by the Bank to use our Electronic Services under this Agreement and anyone else authorized by that account holder to exercise control over the account holder's funds through these Electronic Services.
"Account" or "accounts" means your accounts at the Bank.
"Electronic funds transfers" means ATM withdrawals, pre-authorized transactions, point of sale transactions, transfers to and from your Bank accounts using our Electronic Services and/or the services provided pursuant to this Agreement.
"Business days" mean Monday through Friday. Holidays are not included.
ONLINE BANKING ACCESS- To use Online Banking, you must have at least one account at the Bank, access to Internet service, and an e-mail address. After your Enrollment form is submitted, and account information is verified by the Bank you may begin using Online Banking. Online Banking can be used to access only the Bank accounts to which you have access. Access to your accounts through Online Banking will be based upon the identification of users. We undertake no obligation to monitor transactions through Online Banking to determine that they are made on behalf of the account holder.
ONLINE BILL PAY ACCESS - To use Online Bill Pay, you must have at least one primary checking account at the Bank, access to Internet service, an e-mail address and be an active Online Banking or Mobile Banking user. We undertake no obligation to monitor transactions through Online Bill Pay to determine that they are made on behalf of the account holder.
FUNDS TRANSFER ACCESS – To use Funds Transfer you must have at least one account at the Bank, access to Internet service, an email address and be an active Online Banking or Mobile Banking user. Once you access Funds Transfer under Transfer in Online Banking or Mobile Banking and follow the registration steps, you may begin using Funds Transfer. We undertake no obligation to monitor transactions through Funds Transfer to determine that they are made on behalf of the account holder.
Zelle® ACCESS - To use Zelle® you must have at least one account at the Bank, access to Internet service, an email address and be an active Online Banking or Mobile Banking user. Once you access Zelle® under Bill Payment in Online Banking or under Send Money with Zelle® in Mobile Banking and follow the registration process, you may begin using Zelle®. We undertake no obligation to monitor transactions through Zelle® to determine that they are made on behalf of the account holder.
ALERTS - Your enrollment in Iroquois Federal’s Online Banking and/or Mobile Banking (the “Service”) includes enrollment to receive transaction alerts and notifications (“Alerts”). Alerts are electronic notices from us that contain transactional information about your Iroquois Federal account(s). Alerts are provided within the following categories:
- Security Alerts provide you with important account notifications, such as information about changes to your Online Banking password, PIN, or login information. You do not have the option to suppress these Security Alerts.
- Account Alerts provide you with notification of important account activities or when certain changes are made to your Service accounts, such as scheduled payments made, scheduled payments cancelled and mobile deposits. These Alerts are automatically activated for you. Although you may suppress these Account Alerts, we strongly recommend that you do not do so because they provide important information related to your Service accounts.
- Additional Alerts must be activated by you to be enabled. These Additional Alerts can be accessed from the Manage Alerts menu within Iroquois Federal Online Banking and Iroquois Federal Mobile Banking.
Account Alerts and Additional Alerts must be managed and/or added through the Service. We may add new Alerts from time to time or cancel old Alerts. We usually notify you when we cancel Alerts but are not obligated to do so. Iroquois Federal reserves the right to terminate its Alerts service at any time without prior notice to you.
Methods of Delivery - We may provide Alerts through one or more channels (“EndPoints”): (a) a mobile device, by text message, (b) a mobile device, by push notification; (c) an email account, by an e-mail message; or (d) your Iroquois Federal Online Banking message in-box, by an e-mail message. You agree to receive Alerts through these EndPoints, and it is your responsibility to determine that each of the service providers for the EndPoints described in (a) through (c) above supports the email, push notification, and text message Alerts provided through the Alerts service. Please be advised that text or data charges or rates may be imposed by your EndPoint service provider. Alert frequency varies by account and preferences. You agree to provide us with a valid mobile phone number or email address so that we may send you Alerts. If your email address or your mobile device's number changes, you are responsible for informing us of that change. Your Alerts will be updated to reflect the changes that you communicate to us with regard to your primary and secondary email addresses or mobile device number.
Alerts via Text Message - To stop Alerts via text message, text "STOP" to 99588 at any time.
Alerts sent to your primary email address will be unaffected by this action. To restore Alerts on
your mobile phone, just visit the Alerts tab in Iroquois Federal Online Banking and click the box
next to your mobile number for the Alerts you would like to receive again. For help with SMS text
alerts, text “HELP” to 99588. In case of questions please contact customer service at 815-432-2476.
Our participating carriers include (but are not limited to) AT&T, SprintPCS, T-Mobile®, U.S. Cellular®,
Verizon Wireless, MetroPCS.
Limitations - Iroquois Federal provides Alerts as a convenience to you for information purposes only. An Alert does not constitute a bank record for the deposit or credit account to which it pertains. We strive to provide Alerts in a timely manner with accurate information. However, you acknowledge and agree that your receipt of any Alerts may be delayed or prevented by factor(s) affecting your mobile phone service provider, internet service provider(s) and other factors outside Iroquois Federal’s control. We neither guarantee the delivery nor the accuracy of the contents of each Alert. You agree to not hold Iroquois Federal, its directors, officers, employees, agents, and service providers liable for losses or damages, including attorneys' fees, that may arise, directly or indirectly, in whole or in part, from (a) a non-delivery, delayed delivery, or the misdirected delivery of an Alert; (b) inaccurate or incomplete content in an Alert; or (c) your reliance on or use of the information provided in an Alert for any purpose.
Alert Information - As Alerts delivered via SMS, email and push notifications are not encrypted, we will never include your passcode or full account number. You acknowledge and agree that Alerts may not be encrypted and may include your name and some information about your accounts, and anyone with access to your Alerts will be able to view the contents of these messages.
MOBILE BANKING ACCESS - To use Mobile Banking, you must have at least one account at the Bank, access to Internet service, be an active Online Banking user and have a mobile device. Once you download the app you are ready to use Mobile Banking by entering your Online Banking login information. We undertake no obligation to monitor transactions through Online Banking to determine that they are made on behalf of the account holder.
ONLINE BANKING SERVICES - You can use Online Banking to:
- Check the balance of your account
- View Bank account histories
- Transfer funds between your Bank accounts
- Reconcile your account
- Make loan payments
- Export history
- View electronic statements
- View check images and (non-ACH) deposits
- Send, Request or Receive Money using Zelle®
- Manage and view alerts
ONLINE BILL PAY SERVICES - You can use Online Bill Pay to:
- Pay bills online
- Tax Payments, court ordered payments and payments made outside of the US are NOT
FUNDS TRANSFER SERVICES – You can use External Funds Transfer to:
- Transfer money between your Iroquois Federal account and accounts you hold with other financial institutions **Fees may apply – see current fee schedule**
- Send, Request or Receive Money
MOBILE BANKING SERVICES - You can use Mobile Banking to:
- Check the balance of your account
- View Bank account histories
- Transfer funds between your Bank accounts at Iroquois Federal
- Pay Bills
- Make loan payments
- Deposit Checks
- Send, Request or Receive Money using Zelle®
** Standard Text Message & Data Rates may apply**
YOUR PASSWORD - For security purposes, you determine what password you will use and the identity of your password is not communicated to us. You agree that we are authorized to act on instructions received under your password. You accept responsibility for the confidentiality and security of your password and agree to change your password regularly. Upon three unsuccessful attempts to use your password, your access to Electronic Services will be locked. To re-establish your authorization you must contact us to have your password reset or use the Forgotten Password link. We recommend that you create a password that utilizes both upper and lower case alphanumeric and special characters for purposes of security. Your password should not be associated with any commonly known personal identification, such as social security numbers, address, date of birth, names of children and should be memorized rather than written down. Passwords may expire every three months.SECURITY - You understand the importance of your role in preventing misuse of your accounts through our Electronic Services and you agree to promptly examine your statement for each of your Bank accounts as soon as you receive it. You agree to protect the confidentiality of your account and account number, computer and mobile device and your personal identification information, such as your driver's license number and social security number. You understand that personal identification information by itself or together with information related to your account, may allow unauthorized access to your account. Your password and login ID are intended to provide security against unauthorized entry and access to your accounts. Data transferred via Electronic Services (with the exception of Text Messaging) is encrypted in an effort to provide transmission security and Online Banking utilizes identification technology to verify that the sender and receiver of Electronic Services transmissions can be appropriately identified by each other. Notwithstanding our efforts to insure that Electronic Services is secure, you acknowledge that the Internet is inherently insecure and that all data transfers, including electronic mail, occur openly on the Internet and potentially can be monitored and read by others. We cannot and do not warrant that all data transfers utilizing the Bank’s Electronic Services or e-mail transmitted to and from us will not be monitored or read by others.
FEES AND CHARGES - You agree to pay the fees and charges for your use of Electronic Services as set forth in the current fee schedule. You agree that all such fees and charges will be deducted from the Bank checking account designated as the "Primary Checking" on your Enrollment Form. If you close your Primary Checking Account, you must contact us immediately to designate another account as your Primary Checking Account. You agree to pay any additional reasonable charges for services you request which are not covered by this Agreement. You are also responsible for telephone and Internet Service fees you incur in connection with your use of Electronic Services. You will be responsible for any outstanding Online Bill Pay scheduled bills.
POSTING OF TRANSFERS - Checking and Savings transfers initiated through Electronic Services are available immediately. Electronic Services identifies transfers based upon the login ID of the user who made the electronic transfer. You agree to communicate with any other person with authorized access to your accounts concerning any transfers from your accounts in order to avoid overdrafts.
*See Terms and Conditions for Mobile Remote Deposit, Funds Transfer & Zelle® products for cutoff times pertaining to these services.
OVERDRAFTS - (Transfers and other Withdrawals and Bill Payments) - If your account has insufficient funds to perform all electronic funds transfers you have requested for a given business day, then:
Electronic funds transfers involving currency disbursements, like ATM withdrawals, will have priority.
Electronic funds transfers initiated through Electronic Services, which would result in an overdraft of your account may, at our discretion, be cancelled.
In the event the electronic fund transfers or payments initiated through Electronic Services which would result in an overdraft of your account are not cancelled, overdraft charges may be assessed pursuant to the terms of the deposit agreement for that account.
A bill pay account will be closed if collection of debit returns is unsuccessful or if fraudulent activity is identified.
You may be charged more than one (1) NSF Fee if multiple Items cause your Account to be overdrawn or if multiple Items are returned.
The number of transfers from Bank accounts and the amounts which may be transferred are limited pursuant to the terms of the applicable deposit agreement and disclosure for those accounts. If a hold has been placed on deposits made to an account from which you wish to transfer funds, you cannot transfer the portion of the funds held until the hold expires.
CHANGE IN TERMS - We may change any term of this Agreement at any time. If the change would result in increased fees for any Electronic Service, increased liability for you, fewer types of available electronic fund transfers, or stricter limitations on the frequency or dollar amount of transfers, we agree to give you notice at least 21 days before the effective date of any such change, unless an immediate change is necessary to maintain the security of an account or our electronic funds transfer Electronic Service. We will post any required notice of the change in terms on the Bank’s Online Banking website or forward it to you by e-mail or by postal mail. If advance notice of the change is not required, and disclosure does not jeopardize the security of the account or our Electronic Services, we will notify you of the change in terms within 30 days after the change becomes effective. Your continued use of any or all Electronic Services indicates your acceptance of the change in terms. We reserve the right to waive, reduce, or reverse charges or fees in individual situations. You acknowledge and agree that the applicable deposit agreements and disclosures govern changes to fees applicable to specific accounts.
DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY - We make no warranty of any kind, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, in connection with Electronic Services provided to you under this Agreement. We do not and cannot warrant that the Electronic Services will operate without errors, or that any or all Electronic Services will be available and operational at all times.
Except as specifically provided in this Agreement, or otherwise required by law, you agree that our officers, directors, employees, agents or contractors are not liable for any indirect, incidental, special or consequential damages under or by reason of any services or products provided under this Agreement or by reason of your use of or access to our Electronic Services, including loss of profits, revenue, data or use by you or any third party, whether in an action in contract or not or based on a warranty. Further, in no event shall the liability of the Bank and its affiliates exceed the amounts paid by you for the services provided to you through Electronic Services.
YOUR RIGHT TO TERMINATE - You may cancel your Online Banking and/or Online Bill Pay service at any time by providing us written notice. Your access to Online Banking and/or Online Bill Pay will be suspended within 3 business days of our receipt of your instructions to cancel the service. By cancelling these services, you will no longer have access to any mobile products. You will remain responsible for all outstanding fees, charges and scheduled payments incurred for that entire month. There will be no prorating. You may cancel Mobile Banking by simply deleting the app from your device.
OUR RIGHT TO TERMINATE - You agree that we can terminate or limit your access to Online Banking Services for any of the following reasons:
- Without prior notice, if you have insufficient funds in any one of your Bank accounts. Electronic Services may be reinstated, in our sole discretion, once sufficient funds are available to cover any fees, pending transfers, and debits. Upon 3 business days’ notice, if you do not contact us to designate a new Primary Checking Account immediately after you close your Primary Checking Account.
- Upon reasonable notice, for any other reason in our sole discretion.
- 90 calendar days of inactivity will automatically terminate your Online Banking account.
CONSENT TO ELECTRONIC DELIVERY OF NOTICES - You agree that any notice or other type of communication provided to you pursuant to the terms of this Agreement, and any future disclosures required by law, including electronic fund transfer disclosures, may be made electronically by posting the notice on the Bank’s Online Banking website or by e-mail. You agree to notify us immediately of any change in your e-mail address or you may change it within online banking.
ELECTRONIC FUNDS TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES
Indicated below are the types of Electronic Funds Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.
PREAUTHORIZED CREDITS - You may make arrangements for certain direct deposits to be accepted into your checking or savings account(s).
PREAUTHORIZED PAYMENTS - You may make arrangements to pay certain recurring bills from your checking or savings account(s).
24 HOUR TELEPHONE BANKING - TELEPHONE TRANSFERS-TYPES OF TRANSFERS
You may access your account by telephone using a touch tone phone and your account numbers, to:
- Transfer funds from checking to checking
- Transfer funds from checking to savings
- Transfer funds from savings to checking
- Transfer funds from savings to savings
- Make payments from checking to loan accounts with us
- Make payments from savings to loan accounts with us
- The account balance of checking accounts
- The account balance of savings accounts
ATM TRANSFERS - TYPES OF TRANSFERS, DOLLAR LIMITATIONS, AND CHARGES
(CONSUMER ACCOUNTS) - You may access your account(s) by ATM using your Debit MasterCard® and personal identification number, to:
- make deposits to checking or savings account(s)
- get cash withdrawals from checking or savings account(s)
*you may withdraw no more than $500.00 per card per day or available balance, whichever is less - transfer funds between checking and savings account(s)
- get information about the account balance of your checking or savings account(s)
- There is a charge of $1.00 per withdrawal at ATMs we do not own or operate.
Some of these services may not be available at all terminals.
TYPES OF POINT-OF-SALE TRANSACTIONS and DOLLAR LIMITATIONS (CONSUMER ACCOUNTS)
You may access your checking account(s) using your Debit MasterCard® to purchase goods (in person, by computer, or by phone), pay for services (in person, by computer, or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.
Using your card:
- you may not exceed $2,000.00 in transactions per day or available balance, whichever is less
ATM TRANSFERS - TYPES OF TRANSFERS, DOLLAR LIMITATIONS, AND CHARGES
(BUSINESS ACCOUNTS) - You may access your account(s) by ATM using your Business Debit MasterCard® and personal identification number, to:
- make deposits to checking or savings account(s)
- get cash withdrawals from checking or savings account(s)
transfer funds between checking and savings account(s)
get information about the account balance of your checking or savings account(s)
There is a charge of $1.00 per withdrawal at ATMs we do not own or operate.
TYPES OF POINT-OF-SALE TRANSACTIONS and DOLLAR LIMITATIONS (BUSINESS ACCOUNTS)
You may access your checking account(s) using your Business Debit MasterCard® to purchase goods (in person, by computer, or by phone), pay for services (in person, by computer, or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.
Using your card:
you may not exceed $2,000.00 in transactions per day or available balance, whichever is less
CURRENCY CONVERSION and CROSS-BORDER TRANSACTION FEES –
If you effect a transaction with your card in a currency other than US dollars, MasterCard will convert the charge into a US dollar amount. The currency conversion procedure is based on rates observed in the wholesale market or government-mandated rates, where applicable. The currency conversion rate MasterCard uses will be the rate in effect, for the applicable currency, on the date the transaction occurred. However, in limited situations, particularly where transaction submissions to MasterCard for processing are delayed, the currency conversion rate that MasterCard uses may be the rate for the applicable currency on the date that the transaction is processed (the Central MasterCard Site Business Date)
You will be charged a Currency Conversion fee of .20% and a Cross-Border Transaction fee of .90%. The Cross-Border Transaction Fee is charged on all cross-border transactions regardless of whether there is a currency conversion. A Cross-Border Transaction is a transaction processed through the Global Clearing Management System or the MasterCard Debit Switch in which the country of the merchant is different than the country of the cardholder.
ATM OPERATOR/NETWORK FEES – When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).
ADVISORY AGAINST ILLEGAL USE – You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located.
ONLINE COMPUTER TRANSFERS - types of transfers and charges - you may access your accounts(s) by computer with Internet access at www.iroquoisfed.com or our Mobile Applications using your customer ID and password to:
- Transfer funds from checking to checking
- Transfer funds from checking to savings
- Transfer funds from savings to checking
- Transfer funds from savings to savings
- Make payments from checking to loan accounts with us
- Make payments from savings to loan accounts with us
- Pay Bills online with “Online Bill Pay Service”
- Transfer funds between your Iroquois Federal accounts and accounts you hold with other financial institutions
- Send, Request or Receive Money using Zelle®
- the account balance of checking accounts
- the last deposits to checking accounts
- the last withdrawals from checking accounts
- the account balance of savings accounts
- the last deposits to savings accounts
- the last withdrawals from savings accounts
- the account balance of loan accounts
- the last payments on loan accounts
- information on Certificate of Deposits and IRA accounts
FEES
- We do not charge for direct deposits to any type of account.
- We do not charge for preauthorized payments from any type of account.
- We will charge you a fee to replace a lost Consumer Debit MasterCard®
- We will charge you a fee to replace a lost Business Debit MasterCard®
- Refer to our separate fee schedule for details.
DOCUMENTATION
- Terminal transfers- You can get a receipt at the time you make a transfer to or from your account using one of our automated teller machines or point-of-sale terminal. However, you may not get a receipt if the amount of the transfer is $15.00 or less.
- Preauthorized credits - If you have arranged to have direct deposits made to your account(s) at least once every 60 days from the same person or company, you can call us at 815-432-2476 to find out whether or not the deposit has been made.
- Periodic Statements- You will get a monthly account statement from us for your checking and money market accounts. You will get a monthly account statement from us for your savings accounts unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.
PREAUTHORIZED PAYMENTS
RIGHT TO STOP PAYMENT AND PROCEDURES FOR DOING SO - If you have told us in
advance to make regular payments out of your account, you can stop any of these payments. Here is how: Call or write us at the telephone number or address listed in this disclosure in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
Please refer to our fee schedule for the amount we will charge you for each stop payment order you give.
NOTICE OF VARYING AMOUNTS – If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
LIABILITY FOR FAILURE TO STOP PAYMENT OF PREAUTHORIZED TRANSFER -
If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.
RIGHT TO STOP ONLINE BILL PAY TRANSACTIONS – Online Bill Pay stop payments are your responsibility. We are not liable for Online Bill Pay scheduled transactions. When you cancel a bill payment, you are responsible for any necessary notifications or changes with the payee.
FINANCIAL INSTITUTION'S LIABILITY
LIABILITY FOR FAILURE TO MAKE TRANSFERS - If we do not complete a transfer to or from your account, on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. WE will NOT be liable, for instance:
If, through no fault of ours, you do not have enough money in your account to make a transfer
If you have an overdraft line and the transfer would go over the credit limit.
If the automated teller machine where you are making the transfer does not have enough cash.
If any electronic terminal, telecommunication device, or any part of the electronic fund transfer Online Banking is not working properly and you knew about the problem when you started the transfer.
If circumstances beyond our control (such as fire, flood, interruption in telephone service or other communication lines) prevent the transfer, despite reasonable precautions that we have taken.
If a legal order directs us to prohibit withdrawals from the account.
If your account is closed, or if it has been frozen.
If you, or anyone authorized by you, commits any fraud or violates any law or regulation.
If you have not provided us with complete and correct payment information for the “Online Bill Payment Service,” including, without limitation, the name, address, your payee-assigned account number, payment date, and payment amount for the payee on a bill payment.
If you have not properly followed the onscreen instructions for using Iroquois Federal Electronic Services.
If you have not properly followed the phone instructions for using our 24-hour Telephone Banking services.
There may be other exceptions stated in our agreement with you.
CONFIDENTIALITY
We will disclose information to third parties about your account or the transfer you make: (a) Where it is necessary for completing transfers and/or payments or (b) In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant (c) In order to comply with government agency or court orders; or (d) as explained in the separate Privacy Disclosure.
UNAUTHORIZED TRANSFERS
CONSUMER LIABILITY FOR UNAUTHORIZED TRANSFERS – Generally, tell us AT ONCE if you believe your card, code or mobile device has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check.
Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you contact us within 2 business days after you learn of the loss or theft of your card and/or code, you can lose no more than $50.00 if someone used your card, code, and/or mobile device without your permission.
If you do not tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.00.
Also, if your statement shows transfers that you did not make including those made by card, code, or other means, tell us at once. If you do not tell us within 60 days after the statement was first mailed or made available to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital stay) kept you from telling us, we may extend the time periods.
ADDITIONAL LIMIT ON LIABILITY FOR MasterCard® DEBIT CARD
You will not be liable for any unauthorized transactions using your MasterCard Debit Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft, and (ii) upon becoming aware of a loss or theft, you promptly report the loss or theft to us. MasterCard is a registered trademark of MasterCard International Incorporated.
CONTACT IN EVENT OF UNAUTHORIZED TRANSFER - If you believe your card and/or code has been lost or stolen, call or write us at the telephone number or address listed in this disclosure. You should also call the number or write to the address listed in this disclosure if you believe a transfer has been made using the information from your card without your permission.
ADDITIONAL RISK ASSOCIATED WITH USE OF BUSINESS PURPOSE CARDS.
You will not have the benefit of any consumer law limiting liability with respect to the unauthorized use of your Card. This means your liability for the unauthorized use of your Card could be greater than the liability in a consumer debit card transaction. You accept and agree to undertake the additional risk and greater measure of liability associated with the use of business purpose cards as described in this Agreement.
YOUR LIABILITY FOR UNAUTHORIZED TRANSFERS. You are liable for Card transactions you do not authorize if we can prove that we processed the transaction in good faith and in compliance with a commercially reasonable security procedure to which we both agreed, unless otherwise required by law. Tell us AT ONCE if you believe your Card and/or code has been lost or stolen.
Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If your Card and/or code is lost, stolen, or used without your permission, you agree to notify us immediately and to promptly confirm such notice in writing. Your liability for transactions with your Card and/or code will continue until 2 business days after the day we receive such written notice. If you do not notify us within 60 days from when the periodic statement containing an unauthorized transaction was first mailed or made available to you, we will be entitled to treat the information in the periodic statement as correct, and you will be precluded from asserting otherwise.
ADDITIONAL LIMIT ON LIABILITY. You will not be liable for any unauthorized transactions using your Card if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft and (ii) upon becoming aware of a loss or theft, you promptly reported the loss or theft to us. “Unauthorized use” means the use of your Card by a person, other than you, who does not have actual, implied, or apparent authority for such use, and from which you receive no benefit. This additional limitation on liability does not apply to transactions not processed by MasterCard®.
CONTACT IN EVENT OF UNAUTHORIZED TRANSFER. If you believe your Card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this disclosure.
CONSEQUENTIAL DAMAGES. We will not be liable for any consequential or incidental damages resulting from the unauthorized use of your Card.
ERROR RESOLUTION NOTICE
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS, INCLUDING BILL PAYMENTS -
Call or write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement upon which the problem or error appeared.
(a) Tell us your name and account number (if any).
(b) Describe the error or transfer you are unsure about and explain as clearly as you can why you believe it is an error, or why you need more information.
(c) Tell us the dollar amount of the suspected error.
(d) If the suspected error relates to a bill payment made via the Internet Banking Service, tell us the account number used to pay the bill, payee name, the date the payment was sent, payment amount, ID number, and the payee account number for the payment in question.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
For transactions processed by MasterCard®, we will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we will credit your account within 10 business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation.
We will tell you the results of our investigation within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. For transactions not processed by MasterCard® we will investigate the matter and notify you of the results within a reasonable amount of time. The exact time will depend on the specific circumstances of the error or problem. You may ask for copies of the documents that we used in our investigation.
COMMUNICATIONS BETWEEN BANK AND YOU
Unless this Agreement provides otherwise, you can communicate with us in any one of the following ways:
EMAIL: customerservice@iroquoisfed.com
TELEPHONE: 815-432-2476
FAX: 815-432-6751
POSTAL MAIL & IN PERSON:
Iroquois Federal
201 E. Cherry Street PO Box 190
Watseka, IL 60970
The above email address is not a secure way of communicating.
We recommend that you do not send account numbers, social security numbers, passwords, or other private information via email. If you would like to communicate that information to us, you may call us or use our secure email option on our website.
YOUR ABILITY TO WITHDRAW FUNDS
Our policy is to make funds from your cash, check, and electronic direct deposits available to you immediately. At that time, you can withdraw the funds in cash, and we will use the funds to pay checks that you have written.
For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit on a business day that we are open, we will consider that day to be the day of your deposit. If you make a deposit after the cut-off times listed, or on a day that is not considered a business day, or on a day we are not open, we will consider that the deposit was made on the next business day we are open.
Schedule of Cut-off Times:
Branches: Close of business ATMs: 5:00 p.m. CST
Mobile Remote Deposit: 4:30 p.m. CST On-Line Banking: 5:30 p.m. CST Telephone Banking: 5:30 p.m. CST
Funds mailed to us will be considered deposited on the business day they are received and processed by us. Funds deposited to a night depository will be considered deposited on the business day they are removed from the depository and processed.
Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
LONGER DELAYS MAY APPLY
Case-by-Case delays. In some cases, we will not make all of the funds that you deposit by check available to you immediately. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. The first $275.00 of your deposit, however, will be available immediately.
If we are not going to make all of the funds from your deposit available immediately, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit.
If you need the funds from a deposit right away, you should ask us when the funds will be available.
Safeguard exceptions. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:
- We believe a check you deposit will not be paid.
- You deposit checks totaling more than $6,725.00 on any one day.
- You redeposit a check that has been returned unpaid.
- You have overdrawn your account repeatedly in the last six months.
- There is an emergency, such as failure of computer or communications equipment.
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.
Hold on Other Funds
If we cash a check for you that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it.
If we accept for deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.
Deposits at Automated Teller Machines
Funds from any deposits (cash or checks) made at automated teller machines (ATMs) we do not own or operate will not be available until the fifth business day after the day of your deposit. All ATMs that we own or operate are identified as our machines.
Deposits using Mobile Banking Services
Customer agrees that the items transmitted using the Mobile Banking Services are not subject to the funds availability requirements of Federal Reserve Board Regulation CC. Customer also agrees that the items are not subject to the dispute resolution process or requirements established under the Electronic Funds Transfer Act or its implementing regulation, Regulation E. Funds from deposits made using mobile banking will generally be available immediately after we receive and accept the deposit. However, in certain circumstances we may delay availability. We will notify you if we delay your ability to withdraw funds for any reason, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day your deposit is received and accepted.
The cut-off time for the receipt of check images is 4:30 p.m. Central Standard Time on each business day. If we receive a check image before the cut-off time on a business day that we are open, we will review and process your check image the same business day. If we receive your check image after the cut-off time listed, or on a day that is not considered a business day, or on a day that we are not open, we will review and process your check image on the next business day that we are open. A check image is not considered received until the Bank acknowledges receipt.
You are responsible for verifying that deposits have posted to the appropriate account. Please note: All deposits are subject to verification and can be rejected upon review.
Special Rules for New Accounts
If you are a new customer, the following special rules will apply during the first 30 days your account is open:
Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $6,725.00 of a day's total deposits of cashier's, certified, teller's, traveler's and federal, state, and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $6,725.00, will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $6,725.00 will not be available until the second business day after the day of your deposit.
Funds from all other check deposits will be available on the ninth business day after the day of your deposit.
Iroquois Federal Savings and Loan Association, a division of Servbank, N.A.
Digital Wallet Services Disclosure and Agreement
This Digital Wallet Services and Disclosure Agreement (“Agreement”) will apply when you choose to add your Iroquois Federal Savings and Loan Association, a division of Servbank, N.A. issued debit card (“Card”) to an external Digital Wallet product. We call this the (“Digital Wallet or “Wallet,”) and it refers to your payment supported Apple or Android device (the “Wallet Provider”) that allows you to create virtual representations of your Iroquois Federal Card in order to make payments to the terminals or readers maintained by merchants who accept contactless payments. By using this service provided by the Digital Wallet (the “Service”), you agree to follow these terms and conditions.
The words “you” and “your” refer to the cardholder of the Card, and “we,” “us,” and “our,” refer to Iroquois Federal Savings and Loan Association, a division of Servbank, N.A., the issuer of your Card. The word “account” means any one or more accounts you have with Iroquois Federal.
By using the Service, or any related product/service, you agree to the terms and conditions in this Agreement, and any amendments.
Iroquois Federal reserves the right, in our sole discretion, to change terms and conditions in this Agreement at any time with or without prior notice.
You agree that Iroquois Federal may, as permitted by law, provide all applicable disclosures to you electronically.
Digital Wallet Services
Subject to the terms, provisions and conditions of this Agreement, Iroquois Federal may issue debit cards to you for your use within a Digital Wallet. By enrolling in a Digital Wallet with an Iroquois Federal Card(s) you agree to the terms of this Agreement.
Use of Enrolled Cards in a Digital Wallet
The Digital Wallet Provider allows you to use Iroquois Federal Cards where the Wallet is accepted, consistent with the terms and conditions of the Digital Wallet Provider. The Wallet may not be accepted at all places where your Iroquois Federal Card is accepted. Iroquois Federal assumes no liability for transactions not accepted or completed using the Digital Wallet. The Digital Wallet Provider is a third party and not affiliated with Iroquois Federal.
Security
To ensure safety of information, including card data, you agree to include a security password on your mobile device and Wallet (if available). You agree that you will not, under any circumstances, disclose your access information and/or password(s). You are liable for all transactions made or authorized using your access information and/or password. You agree that if you give your access information or password to anyone, or fail to safeguard its secrecy, you do so at your own risk and assume full liability for any and all transactions and requests and release Iroquois Federal any liability. You agree to notify Iroquois Federal immediately in the event your access information and/or password is lost, stolen, or is otherwise compromised. You acknowledge that Iroquois Federal will never ask for this information.
Liability
You are, and shall remain, solely and exclusively responsible for any and all financial risks, including, without limitation, insufficient funds, associated with accessing the Service. Iroquois Federal shall not be liable in any manner for your use of the Digital Wallet. You assume exclusive responsibility for the consequences of any instructions you may give to Iroquois Federal, for your failure to access the Service properly in a manner prescribed by the Wallet Provider, and for your failure to supply accurate input information, without limitation, any information contained.
Iroquois Federal is not the provider of the Wallet and is not responsible for providing the Wallet service to you. We are only responsible for supplying information securely to the Wallet Provider to allow usage of your Iroquois Federal Card in the Wallet. We are not responsible for any failure of the Wallet or the inability to use the Wallet for any transaction. We are not responsible for the performance or non-performance of the Wallet Provider or any other third parties regarding any agreement you enter into with the Wallet Provider or associated third-party relationships that may impact your use of the Wallet. You agree to hold us harmless for any issue that you may encounter with your use of the Wallet.
You hereby indemnify and release Iroquois Federal from any and all liability related to your use of the Service and agree not to make any claim against Iroquois Federal or bring any action against Iroquois Federal for honoring or allowing or for declining any transactions on your account where the password for that account was used (whether by you or by any third party, whether or not authorized by you). You agree to reimburse Iroquois Federal for any losses it suffers or any damages, injuries, costs or expenses it incurs (including attorney’s fees) as a result of Iroquois Federal’s honoring or allowing transactions on the account where the password was used (whether by you or by any third party, whether or not authorized by you).
Iroquois Federal shall not be responsible for liability, loss or damage of any kind resulting from any delay in the performance of or failure to perform its responsibilities hereunder due to causes beyond Iroquois Federal’s reasonable control.
Fees
The Digital Wallet Provider and other third parties may charge fees. Please refer to your service agreements with these parties. Iroquois Federal will not have information regarding fees imposed by others.
Unauthorized Access or Lost Device
You agree to immediately cancel access to the Digital Wallet if you believe there is unauthorized access or if your device is lost or stolen. If fraudulent activity is suspected you agree to immediately notify Iroquois Federal. Upon such notice, Iroquois Federal may disable the Card associated with the Digital Wallet.
Governing Law and Disputes
These terms are governed by Federal law and, to the extent that state law applies, the laws of the state that apply to the agreement under which your Iroquois Federal Card is covered. Disputes arising out of or relating to these terms will be subject to any dispute resolutions procedures in your Iroquois Federal Card Agreement and/or the Disclosure of Account Terms.
If your device is lost or stolen, or you have reason to believe that your device has been compromised, including that of your fingerprint reader, PIN, or other security device, contact us immediately so that we can take action to disable your Card for use within the Digital Wallet. If you fail to notify us, you may be liable for all or a portion of the losses associated with unauthorized use of your Card whether that use was through your Digital Wallet or not.
Privacy
Your privacy and the security of your information are important to us. Our Privacy Policy applies to your use of your Iroquois Federal Card in the Digital Wallet(s). You agree that we may share your information with the Wallet Provider, a payment network, and others in order to provide the Services you have requested, to make information available to you about your Iroquois Federal card transactions, and to improve our ability to offer these Services. This information helps us to add your Iroquois Federal Card to the Wallet as required by the Wallet Provider. We do not control the privacy and security of your information that may be held by the Wallet Provider and that is governed by the privacy policy given to you by the Wallet Provider.
Notices
Iroquois Federal may provide notices to you concerning this Agreement and your use of an Iroquois Federal Card in the Wallet by posting the material on our website, through electronic notice (email or via mail).
You consent to receive electronic communications and disclosures from us in connection with the Wallet. Iroquois Federal may contact you via email or any other method using contact information you have provided or that has been obtained by Iroquois Federal. You agree to keep contact information up to date and to update as required. You agree we can contact you by email at any email address you provide to Iroquois Federal.
Termination
Either party may terminate this Agreement. We may, at any time and for any reason, block, suspend, terminate, or discontinue support and/or use of a Card, or all Cards, in a Digital Wallet without notice, except as otherwise prohibited by applicable law. We may also change this Agreement at any time. We will provide notice if required by law or by the terms of the Card agreement or account agreement. We may also assign these terms. You cannot change these terms, but you can terminate these terms at any time by removing all Cards from the Wallet. You may not assign these terms.
You may terminate this Agreement by providing written notice to Iroquois Federal. Notwithstanding any such notice of termination, this Agreement shall remain effective in respect of any transaction occurring prior to such termination. Upon any termination of the Agreement, (i) you will immediately cease using the Service, and (ii) you shall promptly remit all unpaid monies due under this Agreement.
Iroquois Federal may immediately suspend or terminate your ability to link your account to the Service in the event that Iroquois Federal reasonably determines such suspension or termination is necessary in order to protect the Service or Iroquois Federal from harm or compromise of integrity, security, reputation, or operation. Iroquois Federal’s security interest in your accounts will continue until the expiration of any time period for return of any item on which you may be liable.
Adding/Removing a Card to a Digital Wallet
Eligible Iroquois Federal Cards may be added to the Digital Wallet by following the instructions of the Wallet Provider. Card eligibility criteria is determined by Iroquois Federal and may change from time to time with or without prior notice. If your account is not in good standing your Card will not be eligible for enrollment in a Digital Wallet.
If additional verification is required to add your Card to the Digital Wallet, we may need to ask for additional verification.
To remove a Card from the Wallet, follow the instructions provided by the Wallet Provider.