Now you can bank anytime ... from anywhere.
Iroquois Federal now provides Q-line 24-hour telephone banking. With Q-line you can transfer funds, make loan payments, or simply access your account information using any push button telephone - anywhere. Q-line is a free, convenient way to do your banking and there are no transaction fees.
Main Menu
1-Account Information
2-General Information
3-Rate Information
4-Transfer of Funds
5-PIN Change
6-Loan Modeling
0-Transfer to CSR
#-End Call
Account Information
1-Checking
2-Savings
3-Retirement
4-Certificates
5-Loans
9-Main Menu
0-Transfer to CSR
#-End Call
General Information
(Business Hours)
Rate Information
1-Checking Rates
2-Savings Rates
3-Money Market Rates
4-Certificate Rates
5-IRA Rates
9-Return to Main Menu
0-Tranfer to CSR
#-End Call
Transfer of Funds
PIN Change
Loan Modeling
1-Mortgage
2-Installment
9-Return to Main Menu
0-Tranfer to CSR
#-End Call |
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Commonly Asked Questions
| Q-line Telephone Number |
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Watseka: 432-2088
TOLL FREE: 1-877-BANK247
(226-5247) |
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| Where can I access the Q-line? |
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Any touch tone phone |
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| Is sign-up required? |
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No. However social security number will be required |
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| What is my PIN number? |
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Initially it will be the last 4 digits of your social security number. You will be prompted to change on first call |
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| What should be the length of my PIN? |
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Requires 4 digits |
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| How many times can I retry my PIN? |
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After 3 attempts you will be transferred to a customer service representative |
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| What if I forget my PIN? |
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Call Iroquois Federal for reset |
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| Can I access loan information? |
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Yes |
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| Can I make a loan payment? |
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Yes, a regular monthly payment |
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| Can I make transfers? |
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Yes |
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| Can I access rate information? |
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Yes, on deposit accounts |
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| Where can I find my account number? |
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Right hand corner of your statement |

24-Hour Telephone Banking
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